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Product Designers/ manufactures
Product Designers/ manufactures At C5 Creations we’re proud of the way we strengthen our brand recognition and reach out to new customers every day. We primarily market our products through cooperative marketing efforts with other businesses and by word-of-mouth referrals. We also look to partner with suppliers using their direct ship programs for web-based sales. If you are a supplier with a complementing product line and would like us to consider your products, please e-mail us at C5reations@aol.com PrivacyYour privacy is important to us. The information you enter when placing an order from C5 Creations will not be redistributed to any party. Your credit card information is not stored on our computers. We may occasionally send a newsletter featuring specials, new items, or items that we think might be of interest to our previous customers, and those who recently have been added to our mailing list. We assure you that we do not make a habit of this. If at any time you would like to be removed from our list, please send a blank email from the email address you’d like removed, to C5reations@aol.com. Customer SatisfactionAll products sold by C5 Creations are carefully monitored to provide you with premium products. In turn, you can expect outstanding customer service and warranty support. Your satisfaction is guaranteed. If you are not satisfied for any reason please let us know. Your complete satisfaction is our goal. WarrantiesAll products purchased from C5 Creations carry the original manufacturer’s warranty. Warranty terms and condition varies by manufacture. All warranties start from the original date of sale or date of installation.. As the end user of the product you are entitled to all applicable manufacturer’s warranties and warranty service programs. To read the manufacturer’s warranty, simply look for the “Warranty” icon on the product description page and click the link. Copyrights and TrademarksThis Web site contains many C5 Creations and third-party trademarks and service marks. All marks are the property of their respective companies. All rights in the intellectual property contained in this Web site including copyright, trademark and/or secret and patent rights are reserved. Access to this Web site does not constitute a right to copy or use any of the intellectual property of C5 Creations or its suppliers. www.c5creations.com, www.c5reations.com, C5 Creations and C5reations logo are registered names. All rights reserved. Creating a LinkYour may post direct text hyperlinks to C5 Creations however, please keep in mind this is intended only to create a text hyperlink from your Web site to www.c5creations.com site. C5 Creations reserves the right to request the removal of any such hyperlinks. To request permission and inform us of your intentions, please contact us. C5reations@aol.com How to OrderOrdering online is easy and available 24 hours a day. To add items to your shopping cart clink on the “Add to Cart” button following the product description/ options you wish to select. You can always remove the item or change your order at any time. View the contents of your shopping cart by clinking on the “View Cart” button located on the main toolbar. When you are finished shopping, click the “Check Out” button and follow instructions on how to proceed through a safe and secure check out. Note: If you decide not to purchase the items checked, these items will remain in your shopping cart until you remove them. If you run into any problems, you can call us at (302) 239-5387 Monday through Friday, 9AM – 5PM Eastern Standard Time or send an e-mail to C5reations@aol.com. Your e-mail will be answered with 24 hours, excluding weekends. BackordersMost orders are filled direct from our inventory and can be shipped in 24- 48 hrs of receipt of order [excluding orders received after 5:00 on Thursdays.] Occasionally, we may encounter an “out of stock” or if we cannot fill your entire order, we will notify you right away before we ship any partial orders. We will ask if you would like us to hold the order until it is complete, or ship the order as is. We will fill backorders on a first come basis. Products not produced by C5 Creations may be shipped direct from our supplier to expedite the order and reduce handling costs. ShipmentsWe ship most items USPS priority mail, delivery confirmation and uninsured. Some items may be sent via first class mail. In the case of fragile or costly items, shipment services will included the costs of signature confirmation and adequate replacement insurance. Discrepancies or damage claims must be reported in a timely fashion by calling 1-877-239-5387. PaymentsC5 Creations accepts Visa or MasterCard. A secure server handles transferring of your credit card information. Your credit card may be checked for a pre-approved payment authorization when you place your order. Your credit card is not charged until your order is shipped. ReturnsAll products sold on the C5 Creations website are covered by a 30-day satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, you may return it for a refund of the purchase price. Note: Returned items must be in new condition including all original packaging, instruction manuals, hardware and accessories for a full refund. Open box fee equals to 15% of purchase price will be charged on any item not meeting this criteria, unless product is defective and exchanged for the exact same item. Refunds will be issued in the same manner by which the item was purchased and handling fees are not refundable. If you would like to return an item, please contact us at C5reations@aol.com . Please include the reason for the return of the purchase, and your receipt number. Then please wait for our reply and return instructions. C5 Creations will not act without prior approval and return authorization number issued in advance of the return. All returned items must be in good condition, without damage or wear and tear. Returned items should be shipped prepaid freight to the address specified by C5 Creations. A restocking and refurbishing fee will apply to any item returned in less than new condition. |